Privacy policy

What we collect
Name, phone number, email address, delivery address, and order details when you place an order or contact us. We also collect basic site usage data (via cookies) for analytics.

Why we collect it
To process and deliver your order, respond to enquiries, and send order-related communication. We do not collect or store your payment card details — these are handled directly by our payment processor.

Who we share it with
Only our payment processor and delivery/logistics partners, solely to fulfill your order. We do not sell or rent your personal data to any third party.

How long we keep it
As long as needed to fulfill your order and comply with applicable tax and accounting record-keeping requirements (typically up to 7 years for financial records).

Your rights
You may request access to, correction of, or deletion of your personal data by contacting our Grievance Officer at sales@arath.in.

Marketing communications
We will only send you promotional messages via WhatsApp, SMS, or email if you've opted in. You can opt out at any time by telling us directly.

Cookies
Our site uses cookies for basic functionality and analytics. You can control cookies through your browser settings.

Security
We take reasonable technical and organizational measures to protect your personal data.

Grievance Officer
Bhavik Sakaria, Founder, ARATH
Email: sales@arath.in | Phone: +91 91361 23555
Address: No. 6-A, 1st Floor, Thacker Industrial Estate, N.M. Joshi Marg (Delisle Road), Lower Parel (E), Mumbai – 400011